Managed Cloud Services Engineered for 99.99% Reliability
Downtime hurts your brand, damages enterprise valuation, and frustrates customers. Yet traditional Managed Service Providers (MSPs) operate on a flawed model: they wait for systems to break, patch the symptom, and wait for the next alert.
At Aviato, we take an engineering-led approach to operations. Pioneered by Site Reliability Engineering (SRE) practices from Google, our mission is to eliminate recurring incidents, automate routine operations in Terraform, and build systems that scale gracefully without human panic.
Our Core Managed Services Practices
Site Reliability Eng (SRE)
SLIs, SLOs, error budgets, toil reduction, and automated self-healing infrastructure on GCP.
Managed Agentic SOC
24/7 autonomous threat hunting with Google SecOps Chronicle and Gemini SOAR playbooks.
Agent Reliability (ARE)
Production uptime, semantic observability, hallucination scoring, and prompt CI/CD for AI fleets.
1. ⚙️ Site Reliability Engineering (SRE)
Replace reactive firefighting with automated reliability engineering on Google Cloud.
- Definition and monitoring of Service Level Objectives (SLOs) and Error Budgets.
- Automated runbooks, autoscaling policies, and self-healing infrastructure.
- Blameless post-mortems and root cause remediation in Terraform.
- 👉 Explore Site Reliability Engineering Practice →
2. 🛡️ Managed Agentic SOC on Google Cloud
24/7 security monitoring powered by autonomous investigation agents and senior threat hunters.
- Real-time telemetry monitoring across Google Cloud, Kubernetes, and identity providers.
- Automated incident containment and blast-radius restriction.
- Direct integration with Google SecOps and Wiz.
- 👉 Explore Managed Agentic SOC Practice →
3. 🤖 Agent Reliability Engineering (ARE)
As enterprises deploy autonomous AI agents into mission-critical workflows, who ensures the AI doesn’t hallucinate or fail silently?
- Automated evaluation gates, drift detection, and latency optimization on Vertex AI.
- Tool-call failure monitoring and fallback circuit breakers.
- 👉 Explore Agent Reliability Engineering Practice →
SRE vs. Traditional MSP: Why Engineering Wins
| Feature | Traditional MSP | Aviato SRE & ARE Approach |
|---|---|---|
| Philosophy | Keep lights on (Reactive ticket queue) | Engineer for growth (Proactive failure elimination) |
| Success Metric | Time to Resolution (TTR) | Mean Time Between Failures (MTBF) & SLO adherence |
| Infrastructure | Manual console tweaks & ad-hoc scripts | 100% Infrastructure as Code (Terraform) |
| Problem Solving | Patch the symptom and close ticket | Root Cause Analysis (RCA) and automated fix in Git |
| AI Systems | Unsupported black box | Continuous evaluation, guardrails, and ARE observability |
Elevate Your Cloud Reliability
Partner with senior Google Cloud reliability engineers who treat your production infrastructure like their own.
Schedule an Operations Review or explore our Cloud Foundations.
Let's build something transformative together on Google Cloud.
Schedule a complimentary architectural review session with our certified Google Cloud and AI engineering specialists.